Easy Return Process (Please read fully to avoid delays)
2. Enter Order # and Email Address Used on Order, then Follow Steps
3. Print Pre-Paid Shipping Label
4. Attach Label to Your Return Package and Drop at Local Post Office
5. Receive Email with Gift Card Code for Amount of Return to Use Online
* Refunds are issued in store credit only. No exceptions can be made. *
* Exchanges - follow the same steps above. You will be issued a store credit which can be used to repurchase the item you would like
* Returns/Exchanges NOT accepted on any items that have print/graphics. These items are made to order based on the customers color and size requests. This includes bride, birthday and custom bikinis, t shirts, hoodies and any other printed items
* If you placed your order on a 3rd party site such as Etsy or Amazon, our system will not recognize your order number so please skip the steps above and send your items back directly to us. We will still accept your return but you must provide your own shipping label. See our address below and be sure to include your receipt
* Please ship all orders via USPS (United States Postal Service)
* For International orders, you must provide your own shipping label. We can only provide shipping labels for US addresses. See our address below
TERMS & CONDITIONS
We understand that ordering a bikini online can be difficult and sometimes sizes or styles are not exactly as you imagined. Although we can not provide refunds for any purchases we are always happy to issue store credit for any merchandise you wish to return. You will be emailed a discount code to use online which may be used toward any future purchase. Store credit for any items you return will be issued in the full amount of your original purchase price minus the cost of shipping. Domestic US shipping is approximately $3 and international shipping is approximately $10. To initiate a return please follow the link, fill out your information, print the pre paid shipping label we provide and send back your merchandise. Once it is received back you will receive an email within 3 days containing your gift card code to use online toward any future purchase: https://www.foreveryoungswimwear.com/a/returns
All items must have original tags, labels and liners in place. Due to health regulations, styles that are soiled, worn, damaged or laundered will not be accepted. In order to exchange an item, please follow the link above. For any questions you may email us at: firstname.lastname@example.org. Any product received after 14 days of delivery date will not be accepted. Once your returned merchandise is inspected your exchange will be approved and you will receive an email with store credit that can be used for your new purchase online.
ALL SALES ARE FINAL ON SALE MERCHANDISE, JEWELRY, LOTIONS AND ACCESSORIES.
Damage policy applies to all merchandise. Forever Young Swimwear guarantees it's clothing to be free from damage or manufacturer defect for the first 60 days from the date of order as long as you follow our care instructions. Forever Young Swimwear suits are made with the highest quality but do experience normal "wear and tear" over time. If you receive damaged or defective items, please notify us within 10 days of receiving your merchandise and we will happily exchange the unwashed/unworn item for the same item at no cost. Please contact Forever Young Swimwear for instructions on how to exchange damaged merchandise. Items being sent back must be unworn with proper labels/tags in tact upon receipt. Soiled damages will be returned to owner as is.
Forever Young Swimwear suits are constructed of high quality fabrics and must be cared for in a specific manner. While ALL of the suits can be worn in pool or ocean water, they are not intended for strenuous physical water activity or long periods of time in heavily chlorinated water. Normal "wear and tear" can occur but the construction and vibrance of all suits can be prolonged by following these care instructions:
All Forever Young Swimwear should be hand-washed in cold water with mild soap (such as lingerie detergent). Lie flat or hang to dry. Do not use woolite. Do not machine wash. Do not tumble dry.
ADDRESS TO SEND BACK MERCHANDISE:
Forever Young Swimwear
7770 Duneville St Suite 6
Las Vegas, NV 89139